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Frequently Asked
Questions
Have questions? We’ve got answers! Browse through our frequently asked questions to find quick solutions or get more details about our products & services.


Frequently asked questions
General
Franchise
Neigh-Barks Feed & Pet Supply is a 100% Canadian-owned retailer of animal feed, pet food, and pet supplies. We have locations in Beaver County, Sturgeon County, and Sherwood Park AB.
We provide a wide range of products, including:
Animal Feed: For horses, cows, goats, chickens, and more.
Pet Food: Top brands for dogs, cats, birds, and small animals.
Supplies: Toys, treats, and tools for various pets.
Neigh-Barks provides high-quality feed and supplies for a wide variety of animals, including:
• Horses – Premium hay, grain, supplements, and grooming supplies.
• Livestock – Feed and care products for cows, goats, sheep, pigs, and chickens.
• Dogs & Cats – High-quality pet food, treats, toys, and accessories.
• Small Animals – Supplies for rabbits, guinea pigs, hamsters, and more.
• Birds – Food and accessories for pet birds, wild birds, and backyard poultry.
We strive to meet the needs of all animals, big and small! If you're looking for something specific, feel free to reach out or visit us in-store.
Yes! Neigh-Barks offers delivery services for feed and pet supplies. Delivery is free on orders of $300 or more. For orders below this amount, a delivery fee may apply. Availability and delivery areas may vary by location.
For more details or to schedule a delivery, please contact us.
Yes, we have an online store where you can browse and shop from the comfort of your home.
We accept returns and exchanges on unused, unopened products within 14 days of purchase with a receipt. Some exceptions apply to feed and perishable items. Please contact us for details.
We appreciate our loyal customers! Ask in-store about any ongoing rewards, discounts, or seasonal promotions.
Yes! We provide bulk pricing on certain feed and supplies. If you're looking to make a large purchase, give us a call to discuss available discounts.
Absolutely! We proudly support Canadian and local suppliers whenever possible. Many of our pet foods, feeds, and supplies come from trusted Canadian brands.
Yes! If you need a specific brand or product that we don’t have in stock, let us know—we may be able to order it for you.
Beaver County: (https://maps.app.goo.gl/1BPGQaMxZKAyD3Xq7)20422 Twp Rd 502, Beaver County, AB (https://maps.app.goo.gl/1BPGQaMxZKAyD3Xq7)
Sturgeon County: (https://maps.app.goo.gl/n7XJYKWeRFLFnbqb8)56521 Rg Rd 211, Sturgeon County, AB (https://maps.app.goo.gl/n7XJYKWeRFLFnbqb8)
Sherwood Park: (https://maps.app.goo.gl/SfGgfqDzVtA4fEov9)#102, 2016 Sherwood Drive, Sherwood Park, AB
(https://maps.app.goo.gl/SfGgfqDzVtA4fEov9)
For more details, visit our contact page.
Our store hours are as follows:
Beaver County:
• Monday: 10am-7pm
• Tuesday: 10am-7pm
• Wednesday: 10am-7pm
• Thursday: 10am-7pm
• Friday: 10am-7pm
• Saturday: 10am-3pm
• Sunday: 10am-3pm
Sturgeon County:
• Monday: 10am-7pm
• Tuesday: 10am-7pm
• Wednesday: 10am-7pm
• Thursday: 10am-7pm
• Friday: 10am-7pm
• Saturday: 10am-3pm
• Sunday: 10am-3pm
Sherwood Park:
• Monday: 9am-9pm
• Tuesday: 9am-9pm
• Wednesday: 9am-9pm
• Thursday: 9am-9pm
• Friday: 9am-9pm
• Saturday: 9am-9pm
• Sunday: 9am-9pm
Please note that hours may vary by location.
Beaver County Location:
• Email: info.bc@neighbarks.com
• Phone: 780-800-8031
Sturgeon County Location:
• Email: info.sc@neighbarks.com
• Phone: 825-523-7812
Sherwood Park Location:
• Email: info.sp@neighbarks.com
• Phone: 780-224-1700
Feel free to contact us with questions or special requests.

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